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9-1
9Troubleshooting
Introduction
The M3000 detects and informs you of many of the errors that can occur during operation. The
following table lists these messages and explains their meaning. A Troubleshooting Guide follows
the table of error messages.
Transmit Error Messages
Message Definition Solution
Aborting...
Displayed whenever the M3000 is going
to abort communications.
Retry Communications.
Connect Error
Modem connected, but did not indicate
at what speed.
Modem must be Hayes compatiible.
Retry communications.
Data Overrun
M3000 received more data than it could
fit into memory.
Erase un-wanted data files and programs.
Host Abort
The host/receiving computer aborted an
XMODEM transmission from the
M3000.
Retry Communications.
Lost Carrier
'CARRIER DETECT' was lost. Retry Communications.
Lost CTS
'CLEAR TO SEND' was lost. Retry Communications.
Lost DSR
'DATA SET READY' was lost. Retry Communications.
Modem Not Ready
Modem is not ready, or cannot be found.
No 'CTS' from modem was detected.
Check modem cable and modem switch
settings
No Carrier
No carrier detect was found. Retry communications & check modem
cable.
No Connect
Modem was unable to connect with
another modem.
Verify that a modem is at the number
being dialed.
No Data Files
Found
There are no data files in the M3000 to
transmit.
Enter data files before selecting FUNC +
XMIT.
No Program Files
Found
There Are No Programs In The M3000
To Transmit.
Create programs using FUNC + PROG
No Response
M3000 stopped receiving responses
when using XMODEM protocol.
Decrease baud rate.
Retry communications.
No Valid Receive
Data Found
The M3000 received unrecognizable
data.
Verify transmit settings.
Retry communications.
Power Failed
Power failure occurred during
communications.
Replace battery.
Check power supply.
Receive Error
Indicates that the receive
communications aborted with an error.
Retry communications.
Retries Exceeded
XMODEM retry count exceeded. Decrease baud rate.
- User's Guide 1
- Contents 3
- Programming 5-1 4
- Setup Procedures 6-1 5
- Communications 7-1 8
- Advanced Operations 8-1 8
- M3000 Programmer 9-1 9
- Troubleshooting 10-1 9
- Specifications 11-1 9
- Maintenance 12-1 9
- Appendixes A-1 10
- Overview 11
- Portable Mode 12
- Non Portable Modes 12
- Communications 12
- Symbols: 13
- 1Installation 14
- Keyboard Wedge Installation 15
- Caution: 15
- Serial Wedge Installation 16
- RS-232 Serial Installation 16
- Modem Installation 18
- Installing Input Devices 18
- 2Keyboard 19
- Keyboard Layout 20
- Other Key Combinations 21
- 3Function Reference 22
- ATA FILES 23
- OOKUP FILES 24
- Search Text 26
- Startup - Portable Mode 28
- Using the INPUT Function 30
- Edit/Review a Data File 33
- Startup - Non Portable Mode 34
- Keyboard Wedge Mode 35
- Serial Wedge Mode 35
- RS-232 Serial Mode 36
- Nonportable Mode 37
- ➨RS232 SERIAL 37
- RS232 Serial 37
- Scanning Bar Codes 38
- CCD Scanning 41
- Slot Reader (Badge Reader) 42
- 5Programming 43
- Erasing a Program 44
- Exiting a Program 44
- Programming Tutorial 45
- EOF (End of File) Parameters 46
- Use Receive Data Files Only? 46
- Output Prefix 49
- Output Suffix 49
- Input Type 49
- Screen Positioning 50
- Input Size 50
- Input Controls 50
- Display Pattern 50
- Input Mask 50
- Input Definition # 5 52
- End of Program 53
- Stamp Commands 53
- ITEM NUMBER 54
- LOC (Location) 55
- UOM (Unit of Measure) 55
- DESCRIPTION 55
- *P6 (No Prompt) 55
- Creating a New Program 56
- SOF Text 57
- SOF Delay 57
- EOF Text 57
- EOF Delay 57
- Allow Append to End of File? 58
- Header Input? 58
- New Screen? 58
- Sample Prompt Text 59
- Enter Spaces Here 59
- Exhibit Text is not required 60
- Str Row 61
- Str Col 61
- End Row 61
- End Col 61
- Screen Specifications: 62
- Data Input Parameters 63
- Input Size Max 63
- Input Size Min 63
- Require Input? 63
- Auto Advance? 63
- Input Source K, B, S, or X 65
- Bar Code Types 65
- Bar Code Types is required 66
- Default Data is not required 66
- Prefix is 67
- Prefix is not required 68
- Prefix Delay is required 68
- Suffix is not required 68
- 6Setup Procedures 69
- Cursor Function 70
- Auto Advance 72
- ON/OFF* 72
- Setup Categories 75
- Keyboard Wedge 76
- Serial Wedge 76
- RS232 Serial 76
- Serial Port 78
- Bar Codes 81
- UPC/EAN Addons (SUPPLEMENTS) 83
- I 2 OF 5 83
- CODABAR 84
- CODE 128 84
- CODE 93 85
- MSI/Plessey 85
- Code 11 86
- Termination Character 86
- Preamble 87
- Postamble 87
- Bar Code Edit 87
- Bar Code Beeper 88
- Laser/CCD Opts (Options) 88
- Transmit Setup 89
- Num Lock 92
- SOT Text (Start of Transmit) 92
- SOT Delay 92
- EOT Text (End of Transmit) 92
- Other Setup 93
- Reset Setups 94
- 7Communications 95
- Communication Software 98
- FUNC + XMIT 99
- Transmit Select 99
- PCOM COMMUNICATION SOFTWARE 100
- SOFTCOM Kill Program 101
- Using SOFTCOM 102
- 8Advanced Operations 106
- Lookup Table Definition 107
- Simple Lookup File 107
- Lookup Tbl/File 108
- Lookup File Definition 109
- Lookup File with Display 109
- Creating the ASCII Data File 110
- Importing an ASCII Data File 113
- Other Advanced Options 114
- Input Source 115
- K,B,S or X: S 115
- Transmit Paused 115
- Press Any Key 115
- 9Troubleshooting 116
- Bar Code Data Errors 117
- Function Recall Errors 117
- Miscellaneous Errors 117
- Function Search Errors 119
- Serial Input Error Messages 119
- Troubleshooting Guide 120
- 10Specifications 121
- Battery Performance 122
- Input/Output Specifications 122
- 11Maintenance 126
- Dimple on This 127
- End of EPROM 127
- Avoiding Damage 128
- 12Maintenance 129
- Appendixes 132
- FUNCTION KEYS 133
- SPECIAL KEYS 133
- UPC VERSION A 137
- UPC-A BAR CODE 137
- UPC VERSION E 138
- 0123456789 139
- A123456B 141
- 0000123455555555558 142
- CHARACTER SET: 143
- CHARACTERISTICS 145
- CHARACTER SET 145
- 012345678 146
- APPENDIX L 151
- APPENDIX M 151
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